Knotbook ← Back to Home

Terms of Use

Knotbook Software Inc. · Last updated: March 13, 2026

Welcome to Knotbook. These Terms of Use ("Terms") govern your access to and use of the Knotbook mobile application ("App") and related services (collectively, the "Services") provided by Knotbook Software Inc. ("Knotbook," "we," "us," or "our").

By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

1. Eligibility

You must be at least 13 years of age to use the Services. If you are under 18, you represent that you have your parent or guardian's consent to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

2. Account Registration

To use certain features of the Services, you must create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain and promptly update your account information.
  • Maintain the security and confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, misleading, or incomplete.

3. Use of the Services

Permitted Use

You may use the Services for your personal, non-commercial wedding planning purposes. This includes managing budgets, tracking vendors, communicating with your wedding party and venue, and using the planning assistant features.

Prohibited Conduct

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any applicable laws.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Attempt to gain unauthorized access to the Services, other accounts, or related systems.
  • Use the Services to send spam, unsolicited messages, or harassing communications to vendors or other users.
  • Upload or transmit viruses, malware, or other harmful code.
  • Scrape, crawl, or use automated tools to extract data from the Services without our prior written consent.
  • Reverse engineer, decompile, or disassemble any portion of the Services.
  • Use the vendor outreach features to send bulk, automated, or misleading communications.

4. User Content

"User Content" refers to any information, data, text, or other materials you submit, upload, or transmit through the Services, including wedding details, vendor notes, budget information, task lists, and messages.

  • Ownership: You retain ownership of your User Content. By using the Services, you grant Knotbook a limited, non-exclusive, worldwide license to use, store, process, and display your User Content solely for the purpose of providing and improving the Services.
  • Responsibility: You are solely responsible for your User Content and the consequences of submitting it. You represent that your User Content does not violate the rights of any third party.
  • Shared content: When you invite a partner to your wedding on Knotbook, they will have access to shared wedding data. You are responsible for ensuring you have the right to share any information you provide.

5. Venue Partner Features

If your wedding is linked to a Knotbook venue partner through an invite code, you may have access to venue-specific features including policies, packages, preferred vendors, and documents. This information is provided by the venue and Knotbook does not guarantee its accuracy, completeness, or timeliness. Your contractual relationship with your venue is separate from your relationship with Knotbook.

6. Vendor Communication

The Services may allow you to send emails and messages to wedding vendors. When you use these features:

  • You represent that all communications are truthful and sent in good faith.
  • You understand that emails are sent on your behalf from a Knotbook email address, and vendor replies are routed back to the App.
  • You agree not to use these features for spam, harassment, or any purpose other than legitimate wedding planning inquiries.
  • Knotbook is not responsible for the content, quality, or availability of third-party vendors.

7. Planning Assistant

The Services include a chat-based planning assistant feature. This feature is provided for informational and planning convenience purposes only. The planning assistant may provide suggestions, recommendations, and general guidance, but:

  • It does not constitute professional wedding planning, legal, financial, or other professional advice.
  • You should independently verify any information or recommendations provided.
  • Knotbook is not liable for any decisions made based on planning assistant suggestions.

8. Intellectual Property

The Services, including all software, design, text, graphics, logos, and other content (excluding User Content), are the property of Knotbook Software Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the Services without our prior written consent.

9. Third-Party Services

The Services may integrate with or link to third-party services, including Google Places, email delivery services, and venue partner platforms. Your use of third-party services is subject to their respective terms and privacy policies. Knotbook is not responsible for the availability, accuracy, or practices of any third-party services.

10. Fees and Payment

The App is currently free to download and use. We reserve the right to introduce paid features, subscriptions, or other charges in the future. If we do, we will provide advance notice and obtain your consent before charging any fees.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KNOTBOOK SOFTWARE INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Knotbook Software Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of another party.

14. Termination

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease. You may delete your account at any time by contacting us at support@knotbook.co. Sections of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you through the App or by email. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

17. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Knotbook regarding the Services.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may freely assign these Terms.

18. Contact Us

If you have any questions about these Terms, please contact us at:

Knotbook Software Inc.
Email: support@knotbook.co

© 2026 Knotbook Software Inc.

Home Privacy Policy Terms of Use Contact